Patient data security is not optional.
VirtuCare is built with data protection at its core. The trust patients place in your hospital demands nothing less.
Note: VirtuCare is built in alignment with the Nigeria Data Protection Act (NDPA) and applies responsible security principles. Hospitals should consult their own legal and compliance advisors to confirm regulatory requirements specific to their operations.
Security built into every layer.
Data Encryption
All patient data is encrypted at rest using AES-256 and in transit using TLS 1.3. Data is protected at every layer, from the database to the browser.
- AES-256 encryption for stored patient records
- TLS 1.3 for all data in transit
- Encryption keys managed with industry-standard practices
Role-Based Access Control
Every staff member sees only what their role permits. Admins manage the system, consultants see their patients, pharmacists see prescriptions. No overlap, no oversharing.
- Granular permissions per user role
- Admins, Consultants, Pharmacists and Lab staff each with scoped access
- Access rights enforced at the API level, not just the UI
Audit Logs
Every action on the platform is logged: who accessed what, when, and from where. Audit logs are immutable and available to authorized administrators.
- Full access and action logs per user session
- Tamper-resistant audit trail
- Accessible to hospital administrators for compliance reviews
NDPA-Compliant Data Practices
VirtuCare is built in alignment with the Nigeria Data Protection Act (NDPA). Lawful data processing, data subject rights, and minimum necessary access.
- Minimum necessary access principle enforced
- Data processing aligned with NDPA lawful basis requirements
- No patient data used for third-party advertising
Secure Cloud Infrastructure
VirtuCare runs on enterprise-grade cloud infrastructure with redundancy, regular backups, and security monitoring built in from day one.
- Hosted on enterprise cloud providers with SOC 2 certifications
- Daily encrypted backups with point-in-time recovery
- Infrastructure monitored 24/7 for anomalies
Responsible Disclosure
We take security reports seriously. If you discover a potential vulnerability, we have a process to investigate and respond responsibly.
- Dedicated security reporting channel
- Timely acknowledgment and investigation of reports
- Coordinated disclosure approach
We treat patient data as a responsibility, not a resource.
Your patients' data belongs to your hospital. Full stop. We are infrastructure, not a data company.
Have specific security requirements? Talk to our team.
Your data stays yours
VirtuCare will never sell, share, or use patient data beyond what is required to provide the service.
No third-party advertising
Patient records are never used for targeting, analytics products, or any purpose outside direct service delivery.
Full transparency
Hospital administrators have complete audit visibility into every action taken on the platform.
Secure by design. Built for trust.
Book a demo to learn how VirtuCare protects your hospital's patient data.